Enhance Customer Engagement with state-of-the-art conversational AI solutions
Explore the future of customer engagement
Call Analytics & Insight
Gain actionable insights from your call data with Call Analytics. Monitor performance, identify trends, and improve customer service and efficiency.
Agent Copilot
Empower your agents with our AI-driven Agent Copilot, providing real-time support and guidance to enhance productivity and ensure high-quality interactions.
AI-Powered Voicebot
Our AI-powered Voicebot automates customer interactions with natural, human-like conversations, reducing wait times and enhancing user experiences.
Automate ticket management
- Improve service TAT with our streamlined processes.
- Auto issue categorization, call notes and schedule follow-ups.
- Send reminders via WhatsApp or Email effortlessly.
E2E customer view
- Access comprehensive insights from all previous interactions across all platforms.
- Gain customer-level insights including sentiment trends and feedback.
- Enhance customer loyalty with detailed, actionable insights.
Upsell / Cross-sell opportunity.
- Unlock more value with deep customer insights and advanced analytics.
- Expand reach by automating outbound calls efficiently.
Multimodal communication
- Auto-reply to WhatsApp texts, voice messages, and emails in multiple Indian languages.
- Voicebots to automate routine and follow-up calls, enhancing customer loyalty.
Agent empowerment
- Custom dashboards with agent overview and relevant trends.
- Integrate with your L&D module for customized, need-based training.
High performance tech-stack
Cutting-edge STT, LLMs, and TTS models to ensure the most accurate results
On-Prem or Private Cloud Deployment
APIs with data encryption; On-premise for hosting + Cloud for computing
Seamless and scalable integration
Custom AI models + most CRMs, KMS, ERPs, and communication platforms
State-of-the-Art Encryption
E2E encryption (AES-256, TLS 1.3) for all types of data, with RBAC, MFA, and firewalls.
Data Privacy Policy
No data retention policy beyond the necessary processing time.
24/7 Support and Monitoring
Rest assured, our servers have 99.9% uptime to ensure your continuous operations