Connect your Meta WhatsApp Business account to SubVerse.
Connect your Meta WhatsApp Business account to SubVerse. Send messages and media, manage templates, and call any WhatsApp Business Platform API from your Functions and Orchestrations. You can also start an orchestration when a WhatsApp event happens, such as an incoming message.
What you can do
Capability | What it does |
Call WhatsApp APIs from Functions | Use the WhatsApp action in custom functions to call any WhatsApp API. |
Send messages in Orchestrations | Use the WhatsApp node to send text, media, and template messages as part of a workflow. |
React to WhatsApp events | Use the WhatsApp Trigger node to start an orchestration when a message arrives or a message status changes. |
Credential types
This integration has two credential types. Each one is used by different features, so you may need both.
Credential type | You enter | Used by |
WhatsApp API | Access token and Business Account ID | The WhatsApp action in Functions and the WhatsApp node in Orchestrations |
WhatsApp OAuth API | Client ID and Client Secret of your Meta app | The WhatsApp Trigger node |
What you'll need
A Meta Business account (Business Portfolio)
A Meta app with the WhatsApp product added
A WhatsApp Business Account with at least one phone number
Admin access in Meta Business Settings, to create a system user and access token
Want an agent to chat on WhatsApp? This integration is for calling WhatsApp APIs from your workflows. To connect a WhatsApp number to an agent, use the WhatsApp Channel integration.